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Customer Service Representative (HGS/135)

Belleville, OntarioFull-time
About the Job
In this role you will be providing stellar customer service as you handle incoming inquiries in our contact center. The ideal candidate will demonstrate an understanding approach while listening to customers, analyzing their needs and helping resolve their issues.   If you are detail oriented, like to talk to people and enjoy solving problems both imaginatively and resourcefully; consider a career with us today!

What do we offer?
Want to give back to Belleville? HGS Employees partner with a number of local organizations including The Quinte Humane Society, Canadian Cancer Society, the Gleeners Food Bank, and the Firefighters Toy Drive.

  • $16.00/hr paid breaks & performance incentives
  • Paid Training your first 19 days @ $14.00/hr
  • Full-time hours (you will average 40 hours per week)
  • Comprehensive health and dental plan
  • Lucrative incentives
 
A Real opportunity to grow your career
o   90% of our Leaders started their career as a Customer Relationship Associate

What do you offer?
  • A passion for helping customers
  • A strong work ethic
 
Work any scheduled shift within our hours of operation
Mon – Fri 8am – midnight & Saturday & Sun 9am – 8:30pm

An acceptable criminal background check
 
Have questions?
Chat (9:00am - 4:00pm Mon-Fri) or leave a message with us on www.joinhgs.com or Facebook @HGSCanadaIncicons
"HGS Canada is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs through the recruitment process"
    About HGS Canada

    HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational DigiCX services that are unifying customer engagement to platform-based, back-office services and digital marketing solutions. By applying analytics, automation, and interaction expertise to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency, and helps retain valuable customers.